Last Updated: October 24, 2025
These terms of use (this 'Agreement') set forth the standards of use of www.waytolab.com located at https://www.waytolab.com/ and all of its associated pages and websites and Patient app (collectively referred to herein as the 'Website/App').
The words 'You' or 'User' or 'Your' as used herein refer to all individuals accessing or using the Website/App for any reason.
'Account' means the account created by the User on our Website/App during registration.
'Company' means Vigour India Healthcare Services (operating as Way to Lab).
'Services' means diagnostic services, home sample collection, and related healthcare services offered through the Website/App.
'Home Service' means the facility for sample collection at the Customer's location.
You must be at least 18 years old to use our Services. By using the Website/App, you represent that you have the legal capacity to enter into this Agreement.
Our Services include:
Services are non-transferable and must be availed by the registered user only.
You agree not to:
To access certain Services, you must complete the registration process by providing accurate information including name, contact details, and health information as required.
Payment can be made through:
All fees are non-refundable except as specified in our Cancellation Policy.
Cancellations must be requested within 24 hours of booking. Refunds will be processed to the original payment method within 7-10 business days.
Reports are typically delivered within 24-48 hours for most tests. Some specialized tests may take longer. You may access reports online or receive them via email.
All content on the Website/App, including logos, text, and graphics, is the property of Way to Lab and protected by intellectual property laws.
Our Services are for diagnostic purposes only and do not constitute medical advice. Always consult with a healthcare professional for interpretation of results.
Way to Lab shall not be liable for any indirect, incidental, or consequential damages arising from use of our Services.
Your use of the Website/App is governed by our Privacy Policy.
We may modify these Terms at any time. Continued use after changes constitutes acceptance of the modified Terms.
These Terms shall be governed by Indian law, with exclusive jurisdiction in Gurugram, Haryana, India courts.
For any questions regarding these Terms, please contact:
Way to Lab